FAQ on student housing
Find all your questions about rent, rooms, contracts, etc.- answered here.
Rent, payment and rental periods
Follow this link for the Cancellation Policy.
Follow this link for the Rental conditions & house rules.
Refer to our website to learn, when the booking window opens.
Generally, you can apply for accomodation twice a year;
from mid May for the autumn semester (August to January)
and from mid November for the spring semester (February to July).
Our housing is exclusively is exclusively for students enrolled at the HSLU. In exceptional cases and subject to availability, students of other institutions are accepted for tenancy.
Prices vary depending on the location and size of the room. You can find the rates and the description of the available rooms under each property. Before you submit your booking, make sure you have selected the correct property and room, as you will not be able to cancel or swap the room later.
Unfortunately we do not accept credit cards.
You will have to pay your rent by bank transfer.
When you book a room, you can either make a down payment or pay in full. The payment is due within a few days: you can find the deadline in your confirmation email. If you fail to pay within the deadline, your booking will likely be cancelled.
As a rule, the rent is due before the start of the rental period. students are expected to pay one semester`s rent plus deposit in advance. The amount is usually due upon confirmation of the room reservation. Monthly payments are not possible.
Once you have made your booking, you will receive an email with our bank details.
Most contracts are fixed term and valid for one semester, in exceptional cases for up two semesters.
- Minimum rental period: one semester
- Spring semester: February to July
- Autumn semester: August to January
We are aware that certain programmes start before or after the official start of the semeser, i.e. some students will arrive sooner or later.
However, due to logistical and organisational constraints, the tenancy period cannot be altered.
Your rent includes additional rent-related costs such as utilities. You can do your laundry free of charge. Wifi is provided.
Additional fees for cleaning, admin, check-in and check-out are not included in the rent. These fees (around CHF 400) are charged with, and deducted from, the deposit.
Communal products for the flat such as washing liquid, waste disposal bags etc. are additional costs to consider. Some flat-sharers have a communal expenses pot to buy such items. Typically, each tenant contributes an amount between CHF 5-20 per month.
The down payment will not be refunded in any case. For further information, please refer to our cancellation policy.
Our priority is to provide rooms for students from abroad: it can be difficult for them to find and book a room in Switzerland.
You can ask to keep your room beyond the date stated in your contract, but depending on the overall demand for accommodation, there is no guarantee that it will be granted, especially in autumn.
In general, you are responsible for your accommodation. We therefore recommend you also seek out private offers early on.
Find some additional links here: Youthhostel - weegee.ch - wgzimmer.ch - universe9.ch - studentroom.ch - music box - students.ch - Stu-lodge.ch - Studentenhaus Luzern - meinwgzimmer.ch -
The deposit will be refunded around two to six weeks after tenancy is officially terminated. This also depends on the number of rooms rented. Please make sure to write your bank details on the inspection report after you hand over your room. Required details:
• Your bank’s name and address
• BIC/SWIFT
• IBAN number (if IBAN is not used in your country of residence, we will need your account number)
• Name and address of account holder
Deposits cannot be refunded in cash.
• Your bank’s name and address
• BIC/SWIFT
• IBAN number (if IBAN is not used in your country of residence, we will need your account number)
• Name and address of account holder
Deposits cannot be refunded in cash.
Rooms, parking and other topics
Yes, all rooms are furnished with a bed, mattress, mattress cover, pillow, blanket, bed linen for pillow and blanket, fitted sheet for mattress, desk, chair, wardrobe. We provide no towels.
The size of the beds various: In Suurstoffi 12 and 18 they are 120-200 cm, in the other locations 90 x 200 cm.
Some flats have a drying rack, iron and ironing board, or a coffee machine because previous residents bought these items and left them behind.
They are, however, not part of the basic furnishings.
In the Dreilinden student housing, the flats come with a toaster and an air fryer as the kitchens there don`t have sufficient cooking facilities.
The flats are equiped with the following appliances: fridge, freezer compartments, stove, oven, washing machine, tumble dryer, kettle, cookware such as pans, cooking utensils, plates, cutlery, glasses, cups and bowls.
Yes. All rooms of communal spaces have internet.
If several residents are streaming content or watching Netflix at the same time, it will make the connection less efficient. Try not do do that, if possible.
In case of Wi-Fi disruption, you can always use the internet at your place of study.
Any damage to the flat and any repairs completed must be reported in writing to property management or to a member of the building’s facility management.
There is no parking space available at our premises.
Any parking spaces around our premises are NOT free of charge. We recommend to you to try to find a space to rent privately, for instance here:
Pets are not allowed in any of our properties.
ON ARRIVAL:
Property management will contact you to arrange a date and time. We need to know your estimated time of arrival at least four weeks in advance. If it is during office hours and one of our staff is available, the handover usually takes place in-person.
If not, your key will be deposited in the key box. We will let you know the location of the box and the code to open it. You will have 48 hours to retrieve you key from the key box.
DEPARTURE:
Before the keys are returned, property or facility management will inspect the room with the tenant. Damage, poor cleaning, missing keys and furniture will be recorded in the inspection report and the related expenses taken from the tenant`s deposit.
If you leave in the evening or over the weekend, an in-person handover might not be possible. In this case, you need to send us an email with pictures of your room and leave the key - we will let you know where exactly. Your room will be checked over the following days and inventory report sent to you and to property management.
In this case, please contact us directly. We will look into the situation and find ways to proceed and solve the problem together. Don`t hesitate to call us - we will be happy to help!
Guests staying for more than two nights or on multiple occasions are not permitted, nor is a person permitted to stay in the shared flat during the day without the official tenant being present.
Our accommodation is not an alternative to a hotel or Airbnb.
If you are expecting a guest for a maximum of two nights, you must notify us, stating the dates, the guest’s name and your relationship status. This is required for security reasons. If we approve your request, we will take CHF 30 per night for the two nights from your deposit.
You guests may want to stay here instead: https://www.youthhostel.ch (There is a youth hostel in the Canton Zug and one in the Canton Lucerne)
There are various private listings on a range of platforms. A few links are listed below. Please note that we don`t collaborate with these providers and therefore can`t speak to legitimacy of their offers.
Youthhostel Lucerne, Youthhostel Zug, weegee.ch, wgzimmer.ch, universe9.ch, studentroom.ch, music-box.net, students.ch, stulodge.ch, studentenhaus-luzern.ch, meinwgzimmer.ch, immoscout24.ch,